Forwarding codes are confirmed on an official Cox VoiceManager PDF (high confidence). Cox has no official self-serve ‘port out’ customer article; PIN location and account-number placement are confirmed on official billing/PIN pages, but typical porting duration and LOA requirements are undocumented and left null. Checked 2026-09-11.
Forward calls
1
Lift the receiver
On the line you want to forward, pick up and listen for a dial tone.
2
Dial *72#
This is the Call Forwarding Always Activation code for Cox VoiceManager.
3
Enter the destination number
After the second dial tone, dial the 10-digit number where calls should ring.
4
Listen for confirmation
A confirmation tone means Call Forwarding Always is now active.
5
Deactivate when done
Lift the receiver, dial *73#, and listen for the confirmation tone.
6
Call your business number from another phone
Answering Agent listens for the call. When your agent picks up, the phone numbers step in your dashboard turns green.
Good to know
- Deactivate Call Forwarding Busy with *91# and Call Forwarding No Answer with *93#.
- Cox VoiceManager codes end with a trailing # — unlike some other providers that use *72 without it.
- Cox also documents Call Forwarding Not Reachable (*94# activate / *95# deactivate) for outages.
- Feature Access Code availability varies by the feature package on the account, per Cox’s own guide.
Move your number
Start the move from Dashboard, then Phone numbers, then Add a number, and choose Move my number. Upload your latest bill and we read the details for you. Have these ready:Watch out for
- Cox’s own pages describe this PIN as a general account-protection PIN (used for calling records, billing-address changes, and authorized-user changes) rather than labeling it specifically a ‘port-out PIN,’ though a new carrier will typically ask for it with the account number.
- An active discounted 1- or 2-year term plan can carry an early termination fee if the account is closed as part of the port.