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Answering Agent answers your calls, texts, website chats, and emails with AI. It keeps each conversation’s transcript and summary and turns what customers ask for into tasks for your team. Ask Claude or ChatGPT about that data with the MCP server, read it from your own code with the API, or get each new task on your server with a webhook.
A person asks Claude how many calls the car wash missed last week. Claude runs the Answering Agent run_report tool and answers that the AI finished 195 of 214 calls on its own, with a table of reasons for the 19 that needed a person.A person asks Claude how many calls the car wash missed last week. Claude runs the Answering Agent run_report tool and answers that the AI finished 195 of 214 calls on its own, with a table of reasons for the 19 that needed a person.
New here? The quickstart connects Claude or ChatGPT in 2 minutes, or makes your first API request in 3 steps.

Connect Claude or ChatGPT (MCP)

Ask “What was our AI-resolved rate by location last week?” and get the answer from your account.

API quickstart

Create an API key and read your conversations, tasks, contacts, and reports over HTTPS.

Webhooks

Get each new task at your own endpoint when the AI creates it.

Sync tasks to ClickUp or Zendesk

Create a ticket for each new task and write status changes back.

Reports and metrics

Pull AI-resolved rate, calls by hour, task closes by teammate, and retention offers by week or location.

Security and data handling

Where data lives, retention, AI training, and how each integration signs in.

Set up the AI

These guides are for the people who run the business day to day.