Run a report
Numbers, totals, and breakdowns from the report metric catalog. Choose one to five metrics and a range. Read-only, despite POST. A combination the catalog does not support returns 200 with status unsupported_combination and the allowed alternatives. Customer API.
Authorizations
Body
1 - 5 elementsconversations, ai_resolved_conversations, ai_resolved_rate, meaningful_conversations, handled_conversations, handled_rate, needs_team_conversations, asked_for_person_conversations, asked_for_person_ai_resolved_conversations, asked_for_person_ai_resolved_rate, transfer_attempts, conversation_categories, texts_sent, avg_duration_minutes, handled_well_rate, avg_quality_score, quality_review_rate, caller_resolution_coverage_rate, caller_resolved_rate, system_health_rate, accuracy_rate, escalation_failure_rate, quality_failure_types, quality_knowledge_gaps, caller_resolved_with_task_rate, cancellation_conversations, cancellation_reasons, retention_offers_pitched, retention_offers_accepted, retention_acceptance_rate, retention_discounts_applied, memberships_saved, offers_pitched, offers_accepted, offer_acceptance_rate, tasks_created, tasks_completed, tasks_still_open, task_completion_rate, task_categories, conversations_with_tasks, conversations_with_tasks_rate, team_member_activity, account_updates, questions_answered, questions_answered_rate, tasks_worked, task_closes, avg_hours_to_close, median_hours_to_close, avg_hours_to_first_action, median_hours_to_first_action, same_day_close_rate, open_tasks today, yesterday, 7d, 14d, 30d, 90d, 365d, mtd, ytd, month, custom Required when range is month.
^\d{4}-\d{2}$First day. Required when range is custom.
Last day, included. Required when range is custom.
day, week, month, hour_of_day, category, channel, phone_line, team_member, task_age, action_group, failure_type, failure_subcategory, cancellation_reason team_member 1 <= x <= 10Response
The report, or why the combination is not supported.
ok, unsupported_combination Present when status is unsupported_combination, with the same value.
unsupported_combination Why the combination is not supported. Present when status is unsupported_combination.
Values to retry with. Present when status is unsupported_combination.
"https://answeringagent.com/dashboard/reports"